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FAQs

Frequently asked questions about therapy in Clackamas, including cost, cancellations, confidentiality, insurance, and Oregon Health Plan

  • Is therapy private?
    Confidentiality is very important. What you share in therapy is private. It is illegal for your therapist to disclose any information about you without your explicit written consent except in a few very specific cases (for example, imminent risk of suicide or injury to another person). We will not share your information with partners, spouses, employers or parents (if you are over age 15). We talk about our confidentiality practices with each patient before we begin treatment.
  • Is therapy expensive?
    Without insurance, therapy can be expensive. With insurance, the amount you would pay for sessions depends on a few factors. Your insurance company sets the amount you would pay depending on deductible, copay, and coinsurance. OHP covers 100% of the cost of each session. If you have questions about our fees or want to discuss options, please reach out to us.
  • How do I know which therapist is right for me?
    Having a good match with your therapist is important. Call us at (503) 208-5736 option 1 with any questions about our providers. If none of the providers at Autumn Counseling Services are a good match for you, we can refer you to a provider at another practice.
  • Will therapy help me?
    Starting psychotherapy is a personal choice. It may be beneficial if you are feeling down, experiencing relationship or work issues, or just need an empathetic and resourceful person to listen. In your first appointment, our mental health therapists will look at your situation holistically, considering past mental health issues, family dynamics, and medical history. Your therapist will work with you to set treatment goals.
  • Right to Vote and Register Today
    We believe everyone should have their voice heard and every person matters. It is your right to be able to vote, so please use the link to go to the Oregon Secretary of State website to be able to register to vote today.
  • Why am I unable to use my insurance to pay for couples therapy?
    Insurance companies believe that couples therapy is not medically necessary, so they do not cover this cost. When using insurance, there is an identified client with a diagnosis and each session must work towards improving the specific treatment goals of that client related to the mental health diagnosis. Couples therapy would mean that all individuals in the relationship are the identified client. Working on communication within the relationship and improving the relationship itself would not be considered working towards a treatment goal that is directly related to the mental health diagnosis of one person.
  • What mental health services do you provide?
    Our team of qualified counseling professionals has specific experience and training working with the LGBTQIA+ community to provide a supportive environment and affirming services. We provide individual, family, and couples counseling. We use trauma informed care and evidence-based approaches in our work with clients. Read about our providers to learn more about the issues they treat and their individual approaches.
  • How much time does therapy take?
    Generally therapy happens once a week for 45 to 60 minutes. Your issue may be resolved in a few sessions, or you may participate in psychotherapy for several years. Your therapist will collaborate with you to decide how long therapy should last to achieve your goals.
  • What kinds of issues do you address?
    We work with children, adolescents, adults, and families experiencing grief, trauma, gender dysphoria, depression, ADHD, LGBTQIA+ issues, relationship issues, loss, sleep or insomnia, PTSD, OCD, stress, suicidal ideation, anger, emotional disturbances, school issues, self-harming, self-esteem issues, mood disorders, and developmental disorders. Please read our provider bios or reach out to us to determine which therapist would be a good fit for you.
  • Will insurance pay for therapy?
    Insurance will often cover a significant portion of the cost for sessions. It can be hard to know how much your specific plan will pay for your copay or coinsurance, so we highly recommend contacting your insurance company to determine your potential costs before beginning services. If you have insurance benefits that we are not in network with, we can provide a superbill for possible reimbursement from your insurance. We recommend contacting your insurance company to see if you have this benefit and what the process would be for you. We can get preauthorization before we begin, when required by your plan. OHP covers 100% of the cost for sessions. All of our clinicians accept OHP CareOregon/Healthshare (including Providence, Legacy Health Pacific Source, Kaiser Foundation, and OHSU health), Jackson Care Connect, Columbia Pacific, OpenCard, and Trillium. Haleigh also accepts: Aetna, Regence BCBS, Optum-United and UMR, Providence, and PacificSource.
Autumn Counseling Services represented by leaves

Phone

(503) 208-5736

Email

Address

8800 SE Sunnyside Rd Suite 137S
Clackamas, OR 97015-5770

Fax

(541) 380-2295

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